Refund and Cancellation Policy

 

We fundamentally believe you will be happy with the services you use at Angelionicse. That's because we go out of our way to ensure that they're provided to suite your needs. We understand, however, that sometimes a service may not be what you expected it to be. In that unlikely event, we invite you to review the following terms related to get refund of a paid service.

Angelionics Web Hosting offers a 30-day money back guarantee. If you are not satisfied with our hosting services, you can submit a refund request in a trouble ticket opened from your web hosting control panel, or via email sent to billing@duoservers.com, and receive full refund for your hosting plan within 30 days of the purchasing of the account. Please, NOTE that domain name registrations/transfers are non-refundable services.

Web Hosting accounts are set up on a prepay basis. Angelionics Web Hosting customers may decide to cancel their accounts at any time, however they will get a full refund of the service only if the cancellation request is made within 30 days of purchasing of the account, according to our Money Back Guarantee Policy.

To cancel an account, the Customer needs to send an e-mail or support ticket to our Sales Department and provide any authentication credentials requested by Angelionics Web Hosting. Other forms of cancellation requests will not be accepted. Any incentives (free bonuses, etc.) offered to the Customer upon sign-up will be also cancelled.

Domain name registrations/transfers, service upgrades and web hosting plan renewals are treated as non-refundable services (see below) and cannot be cancelled or refunded after being activated upon customer request. The Customer will have the opportunity to transfer his/her domain away to another host.

Once a digital music file is purchased and downloaded from Angelionics, the sale is final and a return, refund and/or cancellation is not available.

Any dealings with third parties (including music distributors, respective websites, advertisers) carried out through Angelionics, including participation in promotions, payment for goods and services, and/or any other terms, conditions, warranties or representations associated with such dealings or promotions, are solely between the Customer and the advertiser or the other third party. Angelionics shall not be responsible or liable for any part of such dealings or promotions.

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